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  Return Merchandise Authorization (RMA)

 


To help us handle your request most efficiently, please complete the form below. Let us know how to contact you, the equipment involved, and the problem you are experiencing. After submitting this form, you will receive an RMA number either by phone or e-mail that will be used to identify this transaction for tracking purposes.

All repairs will be quoted within 5 business days of receiving the item at LaserLinc. Quotes will be e-mailed to the address submitted with the RMA request. Repaired units will be returned within 10 business days of receiving a purchase order for the repair.


All fields with an asterisk (*) are required.
 

 
Contact Information
 
*Company:
*Contact Name:
*Address1:
Address2:
*City:
*State/Province:
Country:
*Postal Code:
*Phone:
Fax:
*Email:


*Service contract/In warranty?

Yes
No


*Equipment to be returned:
*Equipment Serial Number:

*Problem Description:
 

 
Action Requested

Please have someone contact me to discuss.
Returning for repair.
Other (please describe or provide additional details).

 

 
Shipping Information (if available)

Shipping Company:
Tracking Number:


Return Shipping

Use LaserLinc shipper.

Desired carrier (if not checked):
Account number:
Zip code:
Desired insurance value:

If all fields are not filled in you will be contacted for complete shipping information. If the insurance value is not filled out LaserLinc will insure at full retail replacement value.


Carefully package the equipment (in our original packaging if possible) and ship by trackable method with insurance for full value of the equipment. LaserLinc is not responsible for loss or damage resulting from shipment of equipment.

Please be sure your company name, contact name, and the supplied RMA number are clearly visible on the outside of the package or on the shipping label.

Send the equipment to:
LaserLinc Repair Department
777 Zapata Drive
Fairborn, OH 45324

Any questions, please feel free to contact LaserLinc at 937-318-2440 and ask for Jim.

 

 
 
LaserLinc, Inc.
NEW ADDRESS: 777 Zapata Dr, Fairborn OH 45324
Phone: +1.937.318.2440 | Toll-Free: +1.888.707.4852 | Fax: +1.937.318.2445 | contact LaserLinc
Specifications & dimensions subject to change.
Contents ©2001-2008 LaserLinc, Inc. | All rights reserved